Terms of Service

  1. General

1.1. This website is operated by Colibrí Universe. Throughout the site, the terms “we”, “us” and “our” refer to Colibrí Universe.

1.2. Please read these Terms and associated documents before purchasing any item from us.

1.3. By placing an order through our site, you warrant that: a) you are legally capable of entering into binding contract/Agreement; b) You are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

1.4. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.5. Colibrí Universe comply with Australian Consumer Law


  1. Products and Orders

2.1. Whilst we have made every attempt to show textures, appearances and colours of our products as accurately as possible, product images may vary from the delivered Goods depending on your monitor, settings and computer equipment. Unless otherwise stated, any additional products and accessories styled or shown in a product image are for display purposes only and are not included in the listed price. You must ensure that you carefully read the title and description before making a purchase. Colibrí Universe does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects.

2.2. When you place an order with us, the action will be treated as an offer to buy. Once the order is placed, you will receive an order confirmation email. At this time, we enter into an Agreement with you.

2.3. All orders are made subject to availability. Whilst we use our best efforts to ensure that Goods are available for delivery, there may be some circumstances where Goods are unavailable.

2.4. Where we cannot fulfil your order, or a part of your order, we will notify you within a reasonable time after you complete your order. Colibrí Universe reserves the right to cancel any order or part of an order at any time on this basis. Colibrí Universe is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation

2.5. Orders are processed Monday to Friday excluding public holidays in Melbourne. Customers will be provided with tracking numbers once orders are shipped out. Colibrí Universe accepts no liability for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. For further information, please refer to our shipping policy

2.6. Customers must provide us with complete and accurate details when making purchases. Colibrí Universe is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer.


  1. Returns, repair or replacement of faulty product

3.1. We understand that shopping is exciting and fun, but sometimes, sizing, fitting or look may not go as expected. In these cases we are happy to accept returns and provide you with store credit.

3.2. Please note that store credit is for the cost of the items only and will NOT include postage costs.

3.3. Returns are to be received 14 days from purchase/order date. Postage fees are your responsibility, unless items are declared faulty. We recommend returns to be sent via trackable method, as we do not take any liability for the loss or damage during the return transit.

3.4. Due to health requirements, No refunds or exchange on Sale Items.

3.5. All returned items MUST be unworn, with no signs of fake tan, makeup or other stains, and original swing tags must be attached.


  1. Confidentiality

4.1. All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercepts and access such information.


  1. Intellectual property, copyrights and trademarks

5.1. All Content contained on this Website is protected by Australian and international copyright laws, unless indicated otherwise on this site.

5.2. We hold the copyright to the content of this website including all uploaded files, text, layout, design, data, graphics, images, file content, news, tutorials, videos, reviews, and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specially, you must not use or replicate our copyright material for commercial purposes unless expressly agreed by us.

5.3. The trademarks and logos contained on this Website are trademarks of Colibrí Universe. Use of these trademarks is strictly prohibited except with our express, written consent.


  1. Liability and Indemnity

6.1. To the extent permitted by law, Colibrí Universe exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of this Website, and/or from you using or relying on the Content, whether or not it's caused by any negligent act or oversight on our part.

6.2. You agree to indemnify, defend and hold harmless Colibrí Universe, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.


  1. Governing Law

By accessing this Website you accept that any dispute about this site or its Content are to be determined by the courts having jurisdiction in Melbourne, Australia, according to the laws in force in that State and subject to the application of any principle of conflict of laws inconsistent with this requirement.


  1. Contact

For any enquiry please contact us at colibriuniverse@gmail.com and a member of our team will get back to you as soon as possible.